New Age Systems
The all-in-one omnichannel platform

WhatsApp, Facebook & Instagram all in one window

Chat Center unifies every messaging channel with CRM, sales, tickets and reports. Your team serves better, faster, without missing a single conversation.

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NASChat Center
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María González

en línea

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Retail & shopsE-commerceReal estateServicesRestaurantsEducationAutomotiveHealthcare

Companies that already trust us

Crecer InmobiliariaLa Hora de las ComprasRedvendedoresPrestigio Producciones
Introducing Chat Center

One place for every conversation

Your team no longer depends on a single phone or a single agent. Every conversation from every channel lands in one shared inbox, with assignment, labels and real-time metrics.

Why choose Chat Center

Better service quality, more productivity and data-driven decisions.

Every channel, one inbox

Stop jumping between apps. WhatsApp, Facebook, Instagram, Telegram and web in one place.

Serve as a team

Multiple agents on the same channels, with assignment, transfer and no overlap.

More productivity

Quick replies, bots and automation that free your team from repetitive work.

Data-driven decisions

Real-time metrics on sales, conversations and each agent's performance.

Faster responses

Less waiting, more satisfied customers and more closed sales.

Secure and reliable

Role-based permissions, 2FA and traceability. Your data and your customers' data, protected.

Everything your business needs

One platform, every capability

From the first conversation to the sale, the payment and the report. All integrated.

Unified multichannel inbox

WhatsApp, Facebook, Instagram, Telegram and web chat in a single window. Every conversation from every channel, organized for your team.

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Conversation management

Assign, transfer and resolve as a team. Labels, internal notes, quick replies and interactive messages so you never lose the thread.

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Customer CRM

Every contact with a complete profile: data, purchase history, credit, interests and segments. Know your customer in every conversation.

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Sales, orders and online store

Close sales without leaving the chat and at the counter too. Orders, quotes, point of sale, payment links and your web catalog with online payment.

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Products and inventory

Your catalog always at hand to reply and sell. Stock by warehouse, movements and Kardex, variants, photos and videos, restock alerts.

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Credit, collections and invoicing

Control your portfolio and collect on time. Credit limits, payment plans, collections, expenses and electronic invoicing (Sifen).

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Tickets, scheduling and appointments

End-to-end professional support and after-sales. Tickets with SLA, scheduling and reminders, and appointment booking with your professionals.

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Phone center and calls

Your business telephony integrated into Chat Center. Softphone in the browser, queues, IVR and recordings, plus WhatsApp voice calls.

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Marketing, automation and reports

Grow your business with data. Email marketing, AI marketing, ads, giveaways, bots and WhatsApp Flows, live reports and an AI assistant.

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Internal team management

Your whole team in the same tool. Projects and tasks, HR and onboarding, role-based permissions and a learning center with an AI help assistant.

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See all features
Ideal for your business

If you serve customers, Chat Center is for you

Retail, e-commerce, real estate, services, institutions and more.

Retail & shops
E-commerce
Real estate
Services
Restaurants
Education
Automotive
Healthcare
You're not alone

We support you every step of the way

Onboarding, training and support so you get the most out of the platform.

Onboarding

We set up your channels, teams and workflows so you start without friction.

Training

We train your team to use every feature and serve better from day one.

24/7 Support

We're here when you need us, with a local team that speaks your language.

The world talks through messaging

Your customers are already on these channels

Being where your customers are is no longer optional.

+2.0B

WhatsApp users worldwide

+2.0B

Instagram users

+1.0B

Messenger users

9 in 10

prefer messaging over calling

Real stories

What companies using Chat Center say

We centralized all our channels and stopped losing inquiries. The team works in a more organized way and sells more.

La Hora de las Compras

E-commerce — New Age Systems division

Seeing conversations, customers and sales in one place changed our day-to-day operation.

Crecer Inmobiliaria

Real estate — New Age Systems division

Coordinating a large sales network over messaging would be impossible without a unified inbox and clear metrics.

Redvendedores

Sales network — New Age Systems division

How to get started

Up and running in three steps

No technical knowledge needed: our team walks you through the whole process.

01

Request a demo

We schedule a personalized demo around your use cases and answer all your questions.

02

We set up and train

We connect your channels, configure the platform and train your team to operate from day one.

03

Serve and sell

Your operation is live, with ongoing support and continuous platform improvements.

Request a demo

Start serving better today

Unify your channels, organize your team and sell more with Chat Center.

Request a demoMessage us on WhatsApp

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