After-sales

A returning customer is worth more than a new one

A complaint in chat becomes a ticket with an owner, a due date and a history. Nothing depends on someone remembering.

Included in the platform price, with no per-module cost.

What your business gains

Tickets with priority, SLA and escalation, scheduling and reminders, appointment booking and repair orders, with resolution metrics.

Commitments with a date

Scheduling and reminders so follow-up happens when you said it would.

SLAs you can show

First response time, resolution time and overdue tickets, per owner.

Traceable repairs

Repair orders with warranty, statuses, device photos and invoiced payment.

What's included

After-sales that doesn't get lost in chat

End-to-end after-sales

Prioritized tickets, scheduling and appointments on the same platform where you support and sell.

NASChat Center
Support, tickets and scheduling

Tickets with priority, SLA and escalation

Scheduling, shifts and reminders

Appointments and bookings with professionals

Support incidents with context

Resolutions and support metrics

100%

of tickets with priority and SLA

Repair service orders

From the sold product to the repair, with warranty check and payment.

A returning customer is worth more than a new one

The sale does not end at payment: after-sales lives here too.

Frequently asked questions

A returning customer is worth more than a new one

After-sales that doesn't get lost in chat