Real estate
A lead won't wait two days
Per-property inquiries, visit scheduling and per-agent follow-up, with each lead's full history.
What usually hurts
- A lead writes about a listing and gets an answer the next day
- Each agent keeps their contacts on their own phone
- Follow-up gets lost between the viewing and the decision
A reference case
A real estate agency with six agents
- How they worked
- They listed properties on social media and leads wrote to the office number.
- What was breaking
- When an agent left, the conversations and each lead's context left with them.
- What was implemented
- Round-robin assignment, visit scheduling with reminders and a lead profile carrying the whole history.
- How it ended up
- Leads get a same-day answer and follow-up survives an agent change.
Anonymous case: we describe the situation without identifying the client. No metrics: we publish figures only when they are verified and authorized by whoever provides them.